Shipping Policy
At Hydross, we are dedicated to providing our customers with fast, reliable, and transparent shipping. This Shipping Policy outlines our delivery timelines, shipping process, and important information to ensure a smooth shopping experience.
Delivery Time
We strive to process and ship all orders within 24 hours after your order is confirmed.
Once shipped, delivery typically takes between 1 to 2 business days, depending on your location.
Please note that shipping times may vary due to factors such as seasonal volume, or local delivery conditions.
Free Shipping
We are proud to offer free standard shipping on all orders—regardless of order value or destination.
Shipping Method
All orders are shipped directly from our fulfillment center. This allows us to maintain high quality standards and streamline the fulfillment process, so your order reaches you as quickly and efficiently as possible.
Order Processing
Once your order is placed, you will receive an order confirmation email.
Your package will be processed and shipped within 24 hours.
As soon as your order is on its way, you’ll receive a shipping confirmation with a tracking number, so you can follow your package from dispatch to delivery.
Order Tracking
All shipped orders include a track & trace number.
You’ll receive this via email once your order has left our fulfillment center.
You can use this number to track your shipment via the carrier’s website.
Customer Service & Questions
For any questions about your order or our shipping policy, feel free to reach out to us:
Email: info@hydross.nl
Our team is happy to assist and will respond as quickly as possible.
Shipping Delays & Exceptions
While we do our best to meet expected delivery times, external factors such as bad weather, or logistical disruptions may occasionally cause delays.
Hydross is not responsible for such delays, but we appreciate your understanding and patience.
Summary
Hydross is committed to ensuring a seamless and satisfying shipping experience.
By clearly outlining our policy, we aim to keep you informed every step of the way—from order placement to delivery at your door.
If you have additional questions, please contact us at info@hydross.nl